It’s pretty straight forward..

We now offer a worldwide priority service delivering all over the world within 1-5 working days! – With over 5,000 products available for sale online, it can be difficult to offer an all-in-one solution. We’re trying to make things as simple as possible.

Step 1:

  • Browse our online shop
  • find what you like
  • add them to your basket
Add to basket

Step 2:

Once you’re ready to checkout

fill in your details and select “Request a quotation” for your shipping option

Step 3:

You can now checkout and place your order

Make sure you’ve put your correct delivery address as this will be used to calculate your shipping costs

Now Just tick the box and click on “place order”

Step 4:

We’ve now Received your order!

Now we’ll:

  • check the best rates available for your order delivery
  • send you an email with an updated proforma invoice –
    Please note, with a high number of requests, it may take up to 1 week for us to email the quote.

You can then either:

  1. email us back to confirm you’ve made payment
    we’ll dispatch your order and send over tracking information
  2. Or email us back to cancel your order
    No hard feelings!

You may need an Economic Operators Registration and Identification number (EORI number) if we are sending your order to:

  • EU
  • Northern Ireland
  • Channel Islands

Learn more about EORI numbers here.



I placed an order and there is no shipping cost?

Yes, that’s normal! – Just bear with us while we put a shipping quote together and you’ll get another email with the updated pro-forma invoice.
It may take up to 1 week for us to email the quote.

Can I pay by card or PayPal?

Unfortunately, we are currently only accepting bank transfer payments on all international orders outside the UK.

Is there VAT on my order?

No, as per UK Law, we don’t charge VAT on any exports going outside the UK. However, you may be charged customs duty and taxes by your local customs office. This varies from country to country.

How long does the delivery take?

Depending on where you are in the world, it can take from 1-5 working days for delivery on most situations.

Subject to stock availability, dispatch times vary.

2 thoughts on “How to place an order online for international delivery

  1. Eugene Lee says:


    For international delivery, are there any cancellation fees if I cancel after checking the shipping rates?

    Also for the shipping fee, how do I pay it? Is credit card payment possible?

    Thank you in advance!

  2. Shop Coffee says:


    No, there is no obligation to proceed with the order, you can get a quotation then decide whether you’d like to proceed or cancel.

    We currently only accept bank transfer payments for international orders.


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